Q-1. How to Measure Customized Wallpaper/Wall mural?
Ans. To determine the amount of wallpaper needed, measure your wall in inches or feet and calculate the total square footage. This helps ensure you purchase the right amount—avoiding shortages or excess.
Q-2. How to Use Your Own Image for wall mural?
Ans. Glowvia Art allows you to use your own images for custom wallpaper and wall murals. You can upload your images directly on our website or email them to us. If your images are too large, you can use free services like WeTransfer or SendSpace to send them.
Q-3. How to care of wall mural?
Ans. Proper care will keep your wallpaper looking great. Always wipe from bottom to top using a clean, damp cloth. Avoid strong cleaning agents and hard scrubbers.
Q-4. How long will my wallpaper last?
Ans. Our wallpapers are designed to last for more than 10 years with proper maintenance and care, ensuring they remain in pristine condition.
Q-5. Can I request installation services from your company?
Yes, we offer installation services at a reasonable price within 48 hours for Delhi NCR. Installation services for other regions will be available soon.
Q-6. Are there additional charges for shipping?
Ans. No, we offer free shipping to any address across India.
Q-7. Can I return the wallpaper if I'm not satisfied?
Ans. Unfortunately, we do not accept returns for delivered wallpapers due to customization according to client preferences. Please refer to our Return Policy for further details.
Q-8. If you place an order, the cost of the sample kit will be reimbursed?
Ans. Yes, we promise that if you buy a sample kit and then place an order, the cost of the sample kit will be reimbursed to your account or through another payment method.
Q-9. Can I trust you with my online purchase and credit/debit card details?
Ans. Yes, we ensure secure transactions and protect your personal information.
Q-10. How can I contact you?
Ans. You can email us or WhatsApp us at 9899688447. Please explore further information on our contact page for additional details.
Shipping & Return
Shipping & Packaging
At Glowvia Art, we prioritize the safe delivery of our products (wallpapers, blinds Canvas, photo frame, door
mural, Painting etc. Each wallpaper is meticulously rolled in thick bubble wrap and then securely packaged in
hard tube boxes and Each Canvas, Blinds & photo frames are securely wrapped in bubble wrap/thermocol sheets and
packed in hard corrugated boxes, ensuring it arrives in perfect condition.
Shipping
Shipping within India typically takes 7-10 days. Deliveries within Delhi, Haryana, Uttar Pradesh, Rajasthan and
Punjab usually arrive in 5-7 days.
Order Cancellation
For order cancellation, please chat with us on WhatsApp. Orders can be canceled any time before they are
dispatched without any extra costs. Customers must contact us within 24 hours for cancellation. No cancellation
will be accepted beyond that period. For further details check our cancellation policy.
Easy Return Policy
If you are not satisfied with your purchase, you can return it within 7 days of delivery. Please email us
within this period. Products should be returned in their original packaging with all original tags, barcodes,
labels, user manuals, warranty cards, and invoices intact. For full details check our return policy.